alan R. fergus, ontario February 10, 2022 "Appointment not kept. Call to Customer Service was very poor. Agent had foreign accent that was hard to understand especially with the. background noise of other agents talking to clients."
lilly H. kitchener, ontario January 24, 2022 "Service appointment within a few hours, and Zachary was courteous, and answered my questions and concerns"
peter F. guelph, ontario January 24, 2022 "Problem is not fixed. Fan continues to run well past time to clear vent of warm air, and then blows cold air."
wayne H. kitchener, ontario January 23, 2022 "Emergency call placed as no heat at 10:00 pm with no call backs and no technician. We had to call back a couple of times and missed a day off work. Technician finally showed up the next day."
roger L. kitchener, ontario January 22, 2022 "Your service people very courteous, skilled and efficient."
harold F. kitchener, ontario January 21, 2022 "The rep. was friendly, arrived at 11 am sharp (appointment was suppose to be between 9 am & 11 am and did not waste time while on the job."
kevin brighton B. guelph, ontario January 21, 2022 "The service person was very professional and explained everything to us. He was very helpful and fixed the problem promptly."
sandra K. waterloo, ontario January 21, 2022 "I was very grateful for the quick return phone call and that I was provided with a suggestion and possible reason for the issue. That resulted in an in-person visit not being needed and everything furnace-wise seems to be working fine!!"
deb C. cambridge, ontario January 21, 2022 "Arrived on time and was very professional. Did a great job and clearly explained what he was doing and what the fix was for our furnace."
linda P. kitchener, ontario January 20, 2022 "It turned out there was nothing wrong with my furnace. The technician was quick to identify the problem and immediately shut off the water supply. So nice of him to be helpful in this matter."
kim N. cambridge, ontario January 20, 2022 "Professional, courteous service. Luke, the technician, was kind enough to take the time to answer any questions and explained everything he was doing. Very pleased with the level of service."
wilfried S. kitchener, ontario January 20, 2022 "He listened and checked out problem and gave me some good advice (and he arrived early). In and out in good time - so the Mrs. went shopping!"
sarah W. guelph, ontario January 20, 2022 "Great technicians! Unfortunately, I do not like the new payment packages and was told my equipment warranties would no longer be honoured."
doug S. kitchener, ontario January 20, 2022 "Showed up in the middle of a major snowfall...completed job quickly and properly; offered good advice"
jean S. kitchener, ontario January 17, 2022 "Our furnace is working again, and Luke was a delight. Friendly, professional, got everything sorted."
leslie E. guelph, ontario January 16, 2022 "Very knowlegable and polite service personnel. Has seviced my furnace for many years."
mary C. kitchener, ontario January 15, 2022 "Efficient and on time ..Annual assessment was safe and organized and questions answered made sense with Russ and his mentee. The instalment of new furnace and a/c units, done with Rob and Braedon,all done with courteous expertise."
sue M. kitchener, ontario January 13, 2022 "Technicians were very thorough and informative. I got same day service which was hugely appreciated."
greg S. cambridge, ontario January 12, 2022 "The service tech Russ fixed the problem quickly and effectively. He Pointed out some of the service issue's with our furnace and even followed up on the repair."
sheila G. wellseley, ontario January 12, 2022 "Came when expected, polite, and answered my questions."
shirley K. baden, ontario January 12, 2022 "They replaced one part but I needed another part replaced also and they were back here fast"
brendan S. kitchener, ontario January 02, 2022 "Over the phone I was very clear about needing support with a Trane CleanEffects air filtration system. As soon as the technician arrived he said "we don't service these" and "you should contact a Trane dealer" who would likely have the parts if any were needed. I kinda felt like I was duped into paying for the service call. At least he was able to help with my gas fireplace."
catherine K. waterloo, ontario December 28, 2021 "Guys were respectful, friendly, careful about messiness, answered questions, and just went about their work with little intrusion on us."
constantin M. kitchener, ontario December 28, 2021 "The technician was on time, very well trained, and very professional. He provided answers to all questions."
joanne C. waterloo, ontario December 23, 2021 "Each service call was expedited within a few hours of notification."
stephanie K. waterloo, ontario December 19, 2021 "Came in under an hour Professional Actual voices on phone - not call centre"
robert G. kitchener, ontario December 19, 2021 "Very excellent service fast and to the point. An older gentlemen who new his trade"
mary martin M. waterloo, ontario December 15, 2021 "There was a difficulty in changing what needed to be changed and I was kept in the loop until the job was completed."
janet B. cambridge, ontario December 12, 2021 "They arrived on time, were considerate and did their job."
john C. waterloo, ontario December 11, 2021 "Always courteous and displays professionalism. Always on time Very knowledgeable and has an excellent capacity to communicate technical information we can understand. We are very trusting of the company and the service experts Followed Covid procedures"
rick L. guelph, ontario December 11, 2021 "Helpful & respectful of our home. Also, assisted signing us up for service contract."
chris M. kitchener, ontario December 09, 2021 "Both technicians were very polite and did a qood job."
john C. waterloo, ontario December 08, 2021 "the service person was right on time and got right to work and assured us all was well with our furnace"
joseph V. kitchener, ontario December 07, 2021 "After the first visit/check of my fireplace, was told that a thermocouple needs to be replaced. Company will order and will let me know a week after but no advise yet after 2 weeks. Please e-mail or call me status as I need it fixed."
christy C. guelph, ontario December 04, 2021 "Secured appointment same day. Problem solved at initial visit."
stephen S. guelph, ontario December 02, 2021 "The Service Technician did an excellent job and he completed everything in a timely manner. His work was well done!"
reg M. rockwood, ontario December 02, 2021 "Our working relationship with Russ the technician has been great for at least 10 years. He does everything he can to provide advice and help with our furnace and ac needs."
jennifer L. cambridge, ontario December 02, 2021 "Technician was knowledgeable, efficient and above all personable!"
bryan S. kitchener, ontario November 28, 2021 "We received a prompt response to our call, received confirmation call backs as promised, and technicians arrived on time. They were polite, efficient, completed the work quickly and explained the work they had done. Also answered any questions in an expert manner. Very pleased with the service provided by Nevyn and Chris."
lorraine G. guelph, ontario November 28, 2021 "He was friendly, professional, and addressed my concerns about the changing gas consumption of my furnace."
harold B. cambridge, ontario November 27, 2021 "The technician was early for the appointment, he wore his mask and put booties over his shoes. This showed consideration for the home owner. He also told us that the fireplace is getting old, however no need to replace right away."
mike V. kitchener, ontario November 26, 2021 "Luke was conscientious and courteous. He still has to come back to finish the job but the work he did so far was good."
peter D. cambridge, ontario November 26, 2021 "Very professional answered all of my questions. Regards. Peter Darwen."
joseph M. kitchener, ontario November 23, 2021 "Both techs Luke and Nevyn were very organized and knowledgeable. They demonstrated a high level of professionalism."
john R. elora, ontario November 20, 2021 "all three people who visited me seem to have good knowledge of their job"
walter R. rr#1, ayr, ontario November 20, 2021 "Most techs were very vigilant and did all of the steps required of the visit. On occasion a tech would show up and do the job in less than half the usual time."
john C. waterloo, ontario November 18, 2021 "everyone was Courteous, Responsive ,understanding, very professional and knowledgeable... eg Wayne .Erica, Luke and Jessica"
merirose D. guelph, ontario November 18, 2021 "Russ seems very competent, observed COVID-19 protocols, and treated me and my property with respect."
ross M. cambridge, ontario November 18, 2021 "Prompt, friendly, courteous and our furnace now runs quieter than it has for a long time, and I mean years."
charlotte L. new hamburg, ontario November 17, 2021 "I called re a problem with my boiler. I was given an appt that same morning & the technician was there before 11:oo. He was very nice to deal with,found the problem quickly & made a plan for the repair. very satisfied."
nancy W. guelph, ontario November 15, 2021 "Russ (sp?) has been here before and always explains everything and is very efficient"
cameron M. everton, ontario November 14, 2021 "Friendliness of technician; being thorough and knowledgable. It doesnt get better than Russ!"
mary B. kitchener, ontario November 12, 2021 "He was very helppful sorting out the problems creTED BY SWITCH TO eNERCARE"
sytske D. rockwood, ontario November 11, 2021 "Russ always is precise and accurate and also reliable"
asfandyar S. kitchener, ontario November 11, 2021 "Service was quick, the technician was very patient and explained everything."
nicole D. waterloo, ontario November 07, 2021 "I appreciated the follow up by phone to book an appointment"
paulette B. cambridge, ontario November 07, 2021 "Technician Alex was very detailed when explaining new Enercare options on continued service for my furnace and air conditioner."
rita shaw S. kitchener, ontario November 07, 2021 "he was friendly and professional. He explained things clearly and answered all of our questions."
don P. waterloo, ontario November 06, 2021 "On time ,Very knowledgeable & professional. Would trust him with any rec's that would be needed"
penny L. elora, ontario November 06, 2021 "he was terrific. Made sure I knew about the new deal. He was on time and finished up in decent time too."
bill N. elmira, ontario November 05, 2021 "The service experts did a fine job of installing the furnace and air, I would have given a 10 except for for the fact no body told us they would have to cut 2 holes in the ceiling of the room next door, we now have 2 patches, I think it should be fixed"
cameron W. elmira, ontario October 31, 2021 "Alex was here sooner than I expected and was friendly, helpful, and fixed my furnace efficiently and effectively."
david C. kitchener, ontario October 30, 2021 "Luke was very personable clearly explaining what he had done and the condition of the furnace."
peter B. ariss, ontario October 30, 2021 "We have had Russ service our equipment, as long as we have had it, and our equipment before that..He's been very informative on decisions we've had to make. Friendly, courteous service."
murray S. waterloo, ontario October 30, 2021 "Came on time. Job was completed as to expectations. Tech was friendly and knowledgable."
paul L. cambridge, ontario October 29, 2021 "Luke Taylor was very helpful and answered all my questions. He went out of his way to make sure that my hunidfier was working. I would like hime to do my servicing on my furnace air conditioner"
david L. cambridge, ontario October 29, 2021 "Service was done fine but I was told I would have someone follow up with me in a few days regarding a missing temperature reading. The furnace is not working optimally since it is not able to read the upstairs air temp."
christopher H. guelph, ontario October 27, 2021 "The inspection was routine and thorough. Russ called before knocking, was courteous, and wore a face mask. He explained the results of his testing and inspection. He also advised how we would save on power consumption and improved efficiency with a new Lennox furnace"
brian M. puslinch, ontario October 26, 2021 "Almost perfect but I rarely rate anything as completely perfect"
ann B. puslinch, ontario October 26, 2021 "They were here about 40 minutes after I called and everything was fixed the same day."
dan frei and G. bright, ontario October 25, 2021 "Salesman was honest, installer Rob(2017) very polite and efficient, 24/7 service friendly, technician Curtis very professional."
andrew M. waterloo on, ontario October 22, 2021 "The technician (Curtis) was very professional and courteous. Seemed to be able to identify the issue and suggested resolution. That said, a part was needed and he couldn't get through to Lennox about warranty coverage and said he would update in the morning (Thursday morning). I didn't hear back. I called and was told someone would call me back. I called again and was told Curtis would call me back. Got call back from Curtis around 8:00 at night. Too late to order part, now have to wait through weekend before part *should* arrive Monday, and THEN get installation appointment scheduled. We lost the day Thu to order part and possibly have on hand Friday to repair Friday. Now I need to go potentially 4 additional days to resolve furnace failure."
janice S. kitchener, ontario October 21, 2021 "Excellent customer service! Curtis is always professional and courteous. I appreciate that he is willing and takes the time to answer my heating & cooling concerns/questions. Curtis is a wonderful representative for your company."
dawn H. waterloo, ontario October 19, 2021 "Luke is a great guy! Hope he can continue to come to our house under the new company."
john K. waterloo, ontario October 17, 2021 "Nothing has really happened yet for me to evaluate. We are waiting for a call back to set up an appointment."
leisa W. kitchener, ontario October 17, 2021 "The service we received from Curtis was exceptional. He arrived right on time and was friendly, polite and professional. Curtis took the time to explain his findings to us in a very clear and detailed way. It's always a pleasure to meet someone who so obviously enjoys his job and does it so well."
andrea W. kitchener, ontario October 16, 2021 "Our technician was very polite and did a good job of explaining both the state of our furnaces and the changes in the company."
bob B. waterloo, ontario October 16, 2021 "the service person arrived on time He gave us a report on the condition of the furnace"
karl B. guelph, ontario October 15, 2021 "very professional, so tidy one wouldn't know they were here."
nancy H. cambridge, ontario October 12, 2021 "He answered any questions that I had and was very pleasant and knowledgeable He came on time and it was a good experience"
barb A. kitchener, ontario October 08, 2021 "Luke is very professional and doesn't hesitate to explain when questions are asked. Very pleasant to deal with"
robert A. elmira, ontario October 08, 2021 "Did not show up. Called in & our service wasnt scheduled even though I had a confirmation. I stayed home waiting for them to come. They did scramble & get a tec to come"
raymond A. kitchener, ontario October 07, 2021 "the technician was curtious and polite. He provided me with a brief summary of the results of his findings with our furnace in easy to understand language. he also explained the replacement plan that I requested and put it on my file."
helen V. wellesley, ontario October 03, 2021 "The technician was quite thorough, found a problem and it was fixed as soon as possible."
rich/penny S. cambridge, ontario October 03, 2021 "Technician was on time, friendly and professional"
carol W. kitchener, ontario October 02, 2021 "Installed unit one day after signing papers. Friendly, answered any questions or concerns. Cleaned up after install."
greg H. kitchener, ontario September 30, 2021 "The Boehmers technicians are always friendly, polite and leave the work area spotless. They also explain the work they did clearly and without jargon. Much appreciated!"
helen P. cambridge, ontario September 29, 2021 "Technician arrived when scheduled, explained change in companies thoroughly, and was professional"
matthew K. kitchener, ontario September 26, 2021 "The technician was terrific. Friendly and fast. I subtracted points for some issues with the booking process; our duct cleaning and furnace tune up didn't actually get booked after speaking with the office (and agreeing on a day/time)."
sandra H. guelph, ontario September 26, 2021 "Technician who came to our house was fantastic. Call centre where we called at night and customer service during the day were not good."
harold A. ariss, ontario September 25, 2021 "Service experts have serviced our heating and cooling system for many years and the service is scheduled and carried out as planned.Technician is very professional and courteous"
alan A. guelph, ontario September 24, 2021 "Pleasant informative knowledgeable service tech. Clean and tidy no mess"
george S. kitchener, ontario September 22, 2021 "The work was satisfactory but I thought the wait for the part was rather long"
carol W. kitchener, ontario September 21, 2021 "Technician very helpful. Takes the time to answer any questions or concerns."
rob V. kitchener, ontario September 20, 2021 "Knew the tech from previous work done. Very knowledgeable guy."
stan S. waterloo, ontario September 18, 2021 "Alexander explained fully the service he performed, and explained and helped set up the new plan with the new company."
dave M. kitchener, ontario September 18, 2021 "Curtis is very personable and knows his purpose. An excellent representative of your company."
richard F. guelph, ontario September 17, 2021 "Russ has denied our furnace/air conditioner for a number of years and always lets us know status of the units and any problems that may arise"
lawrance R. cambridge, ontario September 17, 2021 "We have ALWAYS had a good service with Boehmers/Cronin . Their service staff are very courteous and well trained"
david P. cambridge, ontario September 16, 2021 "Please keep up the great work and service! High quality work and friendly staff. Everyone was very knowledgeable. For the money spent that is the service I want and expect so thank you."
dan G. waterloo, ontario September 11, 2021 "Curtis provided excellent professional customer service. Explained all of his work in detail."
joe D. rockwood, ontario September 10, 2021 "Russ is very knowledgeable, efficient, pleasant and dedicated to the customer's needs."
connie G. cambridge, ontario September 05, 2021 "Very polite, friendly and professional. Previous technician went over maintenance results in detail. This one just said everything looks goodI. With more detail I wouldve given him a 10."
yvonne A. kitchener, ontario September 04, 2021 "Prompt arriving also worked in a timely matter to complete the service."
nancy B. elmira, ontario September 04, 2021 "Gentleman was early, polite, remembered being at the house before. Thorough."
mark D. guelph, ontario September 03, 2021 "Technician was great. Getting the appointment was less than efficient as it took several days and calls."
gary W. cambridge, ontario August 29, 2021 "Arrived on time. Friendly. He explained his process and promptly completed the service."
devin D. waterloo, ontario August 27, 2021 "Boehmers installed two identical A/C units at 94 Columbia Street West, in 2016. Each year, unit #1 works and unit #2 doesn't. I feel I either got a faulty unit or a faulty installation, regarding unit #2, since both were installed at the same time. I don't think I should be experiencing problems and costs with a 5 year old A/C unit while under a 10 year warranty. A Boehmers technician came to look at the A/C unit on August 23rd. He examined the unit outside and the furnace inside and said there was a leak of coolant, that the furnace needed a new coil, and that somebody from Boehmers would contact me to arrange the repair. I was totally satisfied with the technician's work. No one from Boehmers has contacted me and it is now August 27th."
roger W. kitchener, ontario August 27, 2021 "The technician took the time, when asked, to explain in a clear and courteous manner what he was doing and why. Very informative. He also assisted with the transition of my account details over to the new company."
don/janet R. kitchener, ontario August 25, 2021 "He was thorough in his technical work and , cordial, and helpful dealing with our questions about changing the location of the thermostat"
lynn M. waterloo, ontario August 24, 2021 "The service was excellent. Unfortunately there was confusion with the appointment time. A message was left on my machine the day before but I didnt check my messages."
david L. waterloo, ontario August 24, 2021 "Technician was on time and, after a short examination of the outside compressor unit, found the problem. He had the part with him and quickly replaced the faulty capacitor."
rosa K. cambridge, ontario August 23, 2021 "Great service all around from the person on the phone to the technician that completed the work."
wayne S. guelph, ontario August 21, 2021 "Service was arranged quickly (at night) and technician arrived on time and efficiently solved our issue."
nancy L. kitchener, ontario August 21, 2021 "Technician was professional, friendly, efficient and informative."
timothy H. kitchener, ontario August 14, 2021 "The sales rep who came out was courteous, took the time to go over our options with us, and seemed knowledgeable and professional. If he had given us a price that was close to what your competitors offered, we would definitely have chosen to buy from him."
kay C. kitchener, ontario August 13, 2021 "Luke seemed qualified, explaining answers to my questions. He also seemed to take his time making sure everything was working prior to leaving."
milos P. waterloo, ontario August 11, 2021 "Nothing has been fixed or proble m identified or solution or time of possible fixing sugestedd"
helen S. guelph, ontario August 01, 2021 "- prompt service, easy to schedule a time that worked for us. Technician is friendly and knowledgeable."
robert C. kitchener, ontario July 29, 2021 "The service technican was prompt and explained the findings of his work."
fay A. waterloo, ontario July 28, 2021 "the team worked very well at getting the task done in a reasonable time. They left the area cleaned up when they were finished. They were efficient and respectful to me as the customer."
rhonda M. kitchener, ontario July 27, 2021 "Excellent worker and answered every question we had and even called in for quotes on water soften have called back but we will we are on holidays this week but we will get back to you thanks Rhonda"
joseph M. kitchener, ontario July 27, 2021 "Technician was very friendly , organized and knowledgeable ."
drew W. cambridge, ontario July 27, 2021 "On time ,very courteous , got the job done and explained everything very well."
david D. waterloo, ontario July 26, 2021 "Fast response to our inquiry, well informed sales staff, and the new unit was installed efficiently by technicians who cared about the state of our house."
leigh G. guelph, ontario July 24, 2021 "Service as always was satisfactory, Russ is a very good representative of your company. He did however unplug the hot water heater. This plug has no interaction with furnace or a/c. He at least should have plugged it back in. It could have cost a $90 service charge and I would have been unhappy. Alls well that ends well however."
annette H. petersburg, ontario July 24, 2021 "I gave him that rating because he went way beyond and fixed everything that needed correction which I never would be the problem AC as well pump on furnace. WOW that is awesome Service and did all with a smile to make sure everything was what it should be."
linda G. waterloo, ontario July 22, 2021 "The service person arrived on time and were very professional."
glenn W. roseville, ontario July 22, 2021 "I stayed with the technician while he was working to learn more about our healing/cooling equipment and discuss its functioning regarding any questions he may have had or to share any findings he made along the way. However, in this era of COVID-19, it would have been nice if he would have indicated to me that he was removing his mask to blow out a drainage duct so that I could have left the room for a bit (we were 2 meters apart, however removing a mask is removing a mask). I didn't realize what he was doing until he was finished since his back was to me."
richard F. kitchener, ontario July 22, 2021 "I had to follow up after more than a week about receiving a quote. Took another two days to respond to my email and was only told that there was no solution for installing a new AC. Wanted clarification as to what other options might be...still no response back"
nicki S. cambridge, ontario July 22, 2021 "We have had Gas in our home for 4 years, and we have always had Luke do all our service. He is such a nice person, and very courteous, and friendly."
daniel F. bright, ontario July 22, 2021 "Installed new H&A system four years ago and have Been completely happy with the system. Heatpump is wonderful and extra expense paid back. Very friendly and helpful staff when I pick up filters semi-annually."
steve H. rockwood, ontario July 21, 2021 "I called Friday to ask about a concern with our hot water heater (purchased from you years ago) - Monday, Russ came, diagnosed the issue, and ordered the part - we were expecting to hear back in a week or so- Tuesday, your technicians came and installed the part ! So quick, such great service - always!"
patricia H. kitchener, ontario July 21, 2021 "Service was immediate, even though not an emergency, with a Professional dedicated team approach."
gladys C. kitchener, ontario July 19, 2021 "Technican was knowledgable and conducted swrvice in a timely manner"
nicola F. guelph, ontario July 18, 2021 "Russ is always on time, friendly, efficient and certainly knows what he is doing. We trust him!"
alex M. kitchener, ontario July 18, 2021 "Unable to supply requested product 60 Gal Rheem Water Heater as contracted"
patricia W. fergus, ontario July 17, 2021 "We have received above excellent service for the past 20 years."
john F. cambridge, ontario July 17, 2021 "technician was very thurough and described the condition of the appliance after completion of the service and what he found"
ken H. waterloo, ontario July 17, 2021 "Work completed efficiently! I have dealt with Boehmers/Cronin Emery since 1998!"
terry K. kitchener, ontario July 16, 2021 "He could not have been more pleasant went about his job and answered any questions we had"
howard A. waterloo, ontario July 16, 2021 "I reported that I have been seeing a message on my control unit that begins with: "IComfort cannot communicate with this equipment" Alex was very helpful and thought he may have solved the problem but it continues to appear on a regular basis and I would like to get it fixed."
sashko D. stratford, ontario July 15, 2021 "Alex was quick and knew was he doing. HOWEVER. it was disturbing that a 2 month old Lennox AC needed service in the first place."
frank K. guelph, ontario July 14, 2021 "Russ is so knowledgeable & also very friendly & easy to talk to!"
kathleen B. waterloo, ontario July 13, 2021 "The service tech is known to me and he is very polite and efficient."
anne Q. waterloo, ontario July 11, 2021 "Friendly, Polite, Mask wearing! Clear explanation on the steps in checking A/C and furnace."
andrew V. waterloo, ontario July 09, 2021 "We were very impressed on how fast that a service person was able to respond and provide us the details on the issue. However, they provided me with a window of 8am to 10am when they would arrive and then when I called they said that the window was actually 8am to 5pm."
calvin P. conestogo, ontario July 09, 2021 "Alexander was on time, thorough, and took the time to explain and answer questions."
sandra K. waterloo, ontario July 09, 2021 "He went about his business, was pleasant, etc. No complaints!"
tracey C. guelph, ontario July 05, 2021 "punctual, polite, neat and everything worked when he was done."
marion H. cambridge, ontario July 02, 2021 "Been before to my house, very personable remembered why he was there, friendly and polite."
bruce D. kitchener, ontario July 01, 2021 "Zachary arrived on time was very efficient and discovered a problem with the furnace solenoid . He told us of the problem , told us of the cost of the part and arranged an appointment to put a new one in."
michael W. kitchener, ontario June 30, 2021 "The technician was on time, very courteous, extremely efficient, and even re-programmed our thermostat so we'd be more comfortable."
godfrey G. cambridge, ontario June 30, 2021 "Technician took an interest in my issues and did his best to resolve the matter."
andrea J. waterloo, ontario June 28, 2021 "Super quick service. Informed us of what was needed and the cost. Great communication."
mr friedmann F. kitchener, ontario June 28, 2021 "The technician was very efficient and offered explanations to my questions."
laura R. rockwood, ontario June 26, 2021 "Russ is always prompt, skillful, and so good to deal with. Always gives us the information we need !"
len R. cambridge, ontario June 26, 2021 "Alexander was early and very good and knew what he was doing."
stephen M. kitchener, ontario June 25, 2021 "Tech was very thorough. Gave detailed info on the status of furnace and AC and provided honest, practical advice on what did / didn't need to be done"
frances M. kitchener, ontario June 25, 2021 "The chap was very pleasant ,cheerful and efficient.Answered my questions and took the dead mouse out of my filter!!"
susie B. cambridge, ontario June 25, 2021 "He was on time, worked safe, helped us with some questions we had"
manfred G. waterloo, ontario June 24, 2021 "The technician did an amazing job. He was thorough, he was prompt, and he fixed our a/c in a timely manner, without costing us a complete fortune. He was also very good with Covid safety protocols. The person who booked the appointment on the Friday, however, had us wait until Monday for service, on an exceptionally hot week-end, because of the overtime costs that it would have entailed, but it sounds like we wouldn't have been charged the overtime costs because we are a Plus member. Can someone please confirm that with me at mjgoertz4@gmail.com and also add that information to our profile so that the after hours receptionist is aware the next time?"
roger T. kitchener, ontario June 20, 2021 "The technician was prompt, polite, and knew what he was doing."
mary-ann T. fergus, ontario June 19, 2021 "Professional service. Explained everything to me. Did not try to upsell, but told me the system is fine."
dave W. kitchener, ontario June 19, 2021 "The technician was polite knowledgeable and cleaned up after himself used covid protocals"
arlene C. kitchener, ontario June 19, 2021 "Was on time , efficient . friendly, and changed filter for me."
duncan B. kitchener, ontario June 15, 2021 "Jon was exceptional in explaining the options and promoting the Advantage program as perfectly aligned to my desire to upgrade as a preventative thing without having to pull money from investment accounts."
sue M. kitchener, ontario June 13, 2021 "very personable and took time to make sure that I understood and answered any questions'. Did not feel pressured in any way."
chris D. cambridge, ontario June 09, 2021 "Zach is knowledgable friendly chatty and just overall agreat technician. We love him."
zach W. cambridge, ontario June 09, 2021 "Russ was very knowledgeable and answered any question I had. Wanted to fix furnace first before having to replace for new one. (Air one just wanted to put new furnace in)"
al M. guelph, ontario June 09, 2021 "Ross has been coming here for years. He is very prompt and very personable"
janice S. kitchener, ontario June 09, 2021 "We've used Boehmers for years . The old AC and Furnace were installed in 2000. Brady , the consultant gave me various options and good suggestions. Rob and Brabdon worked well at installation . All wore mask the whole time. They covered the steps and carpet first thing when they came in the house."
blair S. st jacobs, ontario June 06, 2021 "Problem was repaired. My wife was present when the service technician arrived. She advised he was knowledgeable, helpful and professional. I believe he is the same technician that attended last and at that time I met him. At that time I felt he was probably the best technician that had ever serviced our furnace. He was everything described above and also took the time to explain what he had done as well as what to be aware of with possible issues due to the age of the furnace. He is an asset to your business."
roxana C. kitchener, ontario June 04, 2021 "Came the same morning I called in. Technician was friendly, knowledgeable and quickly found and fixed the issue with my furnace. Very satisfied with the service"
ciprian B. waterloo, ontario June 04, 2021 "My wife and I would like to express our thanks and appreciation for the way the team at Boehmers/Cronin Emery Service Experts treated us. We had a really great experience. Although we had quite a few unusual issues with our A/C system right from the start, the company continued to look after us each and every time. They were very prompt and professional and did an excellent job at troubleshooting and replacing the faulty equipment. This company is well organized and the technicians are very knowledgeable and respectful, we certainly recommend them highly."
patrick van M. kitchener, ontario June 03, 2021 "Mr c. Hill did my air service. He does a very job. I all ways ask for Cris to do my service."
margaret P. kitchener, ontario June 03, 2021 "Arrived on time. Very courteous. Went about his work. Provided info at end of call"
albert R. baden, ontario June 02, 2021 "Sales consultant was friendly - knew the products and answered all our questions."