We Can Repair Any Kind of Gas Fireplace in Kitchener

Gas fireplaces make adding heat to your Kitchener home simple. Just flip a switch or press a button for immediate heat.

They’re also quite simple to use. Unlike their woodburning equivalents, there’s no need to add firewood or sweep up ashes. But like any other natural gas systems, these fireplaces have to have annual tune-ups to help them run efficiently and avoid breakdowns.

When your fireplace won’t light or won’t keep burning, the specialists at Boehmers/Cronin Emery Home Services by Enercare can help. Use our easy-to-follow tips first. If your fireplace still isn’t running correctly, let us know. We can work on any model. All of our specialists are ACE certified, which means they’ve finished in-depth education to better meet your needs. And all of our quality work is supported by a 100% Satisfaction Guarantee for a year.^*

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Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be several explanations why your fireplace won’t turn on. Pull off the decorative plate beneath your fireplace to gain entry to its parts.

Is a breaker tripped? Check your home’s electrical panel and adjust breakers as necessary.
Is the gas running? Ensure the valve is in the “open” setting.
Is the pilot light on? If it has blown out, follow manufacturer instructions to relight it. Fasten the vent cap to block drafts from extinguishing it.
Pilot light lights but won’t stay on? There could be trouble with the thermocouple, a metal safety sensor that monitors gas flow.
Pilot light stays on but fireplace won’t heat? It could be the thermopile, a metal piece that transforms heat to electricity to open the gas valve.

If you suspect there’s a problem with the thermocouple or thermopile, get in touch with us for service.

Fireplace is Making Odd Sounds or Smells

Rumbling or roaring noises? Adjust the flame and vacuum the burners once they’ve completely cooled.
Grinding or shrieking sounds? Have Boehmers/Cronin Emery Home Services by Enercare repair or replace the blower.
Odd odors? Clean the fireplace’s interior and flue using the steps below. If you smell rotten eggs or burning wires, stop using the fireplace, open windows in your home and call us immediately.

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it operate more efficiently and avoid expensive malfunctions. It may even help it run longer.

Verify your fireplace is fully cooled.
Turn the gas off by turning the valve to “off.”
Remove the gas logs, examine them for cracks and clean them with a soft-bristled brush.
Remove the lava rocks, vacuum them one at a time and get rid of soot with the brush.
Clean the internal parts of the fireplace with a vacuum hose attachment.
Clean interior edges with a moist cloth. Use warm, soapy water to clean up dust or soot buildups.
Put back lava rocks and logs in the same order.
Clean the glass housing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can etch the glass or cause it to shatter.
If you have a vented gas fireplace, examine the outside vent and remove debris such as leaves or bird nests.
Check your carbon monoxide detector is operating appropriately.

Schedule Annual Maintenance Today

Once your fireplace is heating again, book annual inspections with us. These examinations can potentially catch trouble before they begin. We’ll inspect your components for damage. We’ll also make certain there aren’t any leaks and that pressurization levels are right.