What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Kitchener home and you don’t know what that entails. It’s stressful enough to let an AC repairman into your home, but then to wonder what they’re going to do tends to add a whole other level of concern. But fear not! Boehmers/Cronin Emery Home Services by Enercare is here to update you on the standard AC repair process so you’ll be ready when an expert air conditioning service technician needs to come out to your house.

AC Repair Starts Simple

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to confirm that it’s not merely a thermostat settings error. The technician will confirm the thermostat is programmed to cool and then decrease the temperature to see if that will trigger the air conditioning system. A defective or incorrectly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They might flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then likely ask to see the air conditioning equipment. Same as a doctor, the technician will commence their trial and error diagnosis process. There are multiple things that could be the culprit of an A/C system that isn’t functioning properly, and it’s up the service tech to examine all the possible reasons starting from the most frequent issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to confirm it’s not obstructed or requires replacing. They will inspect your A/C system’s refrigerant levels, confirm the air condenser fan is turning properly, confirm that the size of your A/C system is right for the size of your residence, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the A/C system repairman has diagnosed the issue, they should explain all your options to you. The exchange will generally start with the repairman explaining what the problem is, what part (if any) died, how or why it went out, and what function that part has for your air conditioner.

The service tech will then go into your options, which will involve changing out the part and correcting the problem, but may also involve upgrading parts of the AC system, the AC itself, or your whole heating and cooling system. In certain cases, it may make more sense to invest in an entire new heating and cooling system, especially if the AC is past its prime, or likely to break down again and end up with you spending more on air conditioning repairs by the time it’s all said and done. The technician will discuss how much time, effort, and cost it will take to rectify the trouble.

The repairman may now explain what could have been done to prevent the issue or part failure and how to keep a future problem from happening. This usually includes proactive maintenance, which not only helps prevent an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert AC repair centers will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your systems.

At the end, they will explain the process for repairing the failed part or correcting the issue. If you elect that A/C system repair is better for you than purchasing an upgraded air conditioning system, the technician will order any parts needed and set up your follow-up appointment to fix the A/C system. Or, if the necessary part is already accessible on their van, they will begin the air conditioning repair work with your approval.

Remember that throughout Kitchener your HVAC equipment is in good hands with Boehmers/Cronin Emery Home Services by Enercare. Our repairmen are ACE-certified and have undergone extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your AC repair, give us a call 24/7 at 519-804-1617 and we’ll be happy to explain the process.