What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your air conditioner needs repair at your Kitchener home and you don’t know what that entails. It’s nerve-wracking enough to allow an air conditioner repair technician into your home, but then to wonder what they’re going to do can add another level of anxiety. But fear not! Boehmers/Cronin Emery Service Experts is here to update you on the basic AC repair process so you’ll be prepared when an expert AC service technician needs to come out to your house.

It Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to inspect it to make sure that it’s not merely a thermostat settings error. The repairman will confirm the thermostat is programmed to cool and then decrease the temperature to see if that will trigger the air conditioning system. A defective or incorrectly connected wire could be all that’s keeping you from a comfortable home.

If this doesn’t resolve the trouble, the technician may request to see your circuit breaker box. They might switch the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The repairman will then likely request to see the air conditioning equipment. Same as a doctor, the technician will commence their trial and error testing process. There are multiple variables that could be the culprit of an A/C system that isn’t functioning properly, and it’s up the service tech to examine all the possible causes starting from the most frequent issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to make sure it’s not obstructed or requires replacing. They will check the AC refrigerant levels, make sure the air condenser fan is turning properly, verify that the size of your A/C system is suitable for the size of your residence, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the A/C system repairman has determined the issue, they should explain all your options to you. The exchange will generally start with the technician explaining what the problem is, what part (if any) failed, how or why it went out, and what that part does for your air conditioning system.

The technician will then go into your courses of action, which will involve replacing the part and correcting the problem, but may also include upgrading parts of the AC system, the air conditioner itself, or your whole heating and cooling system. In some cases, it may make more sense to invest in an entire new HVAC system, specifically if the air conditioner is past its prime, or likely to break down again and end up costing you more for AC repairs in the long run. The technician will discuss how much time, effort, and cost it will take to rectify the trouble.

The technician may at this point explain what could have been done to prevent the issue or part failure and how to keep a future problem from happening. This typically includes seasonal maintenance, which not only helps avoid an AC breakdown, but in most cases also keeps your AC system’s warranty valid. Most expert AC repair centers will offer an annual service plan so you don’t have to stress about making future HVAC tune-up appointments for your home.

At the end, they will discuss the process for repairing the failed part or correcting the problem. If you elect that A/C system repair is better for you than purchasing an upgraded air conditioning system, the repairman will order any parts necessary and schedule your follow-up appointment to fix your A/C system. Or, if the necessary part is already accessible on their van, they will begin the air conditioning repair work with your approval.

Remember that throughout Kitchener your HVAC equipment is in good hands with Boehmers/Cronin Emery Service Experts. Our technicians are NATE-certified and have been through extensive background checks so you can feel safe and sure with the technicians we send into your home. If you ever think of any questions about your A/C system or what to expect with your AC repair, give us a call day or night at 519-804-1617 and we’ll be happy to walk you through the process.

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