What is a Service Call Fee and How Does it Impact Me?

When hunting for a heating and cooling contractor, you may have come across the term “service call fee.” Also known as a “trip charge,” this fee is the cost an HVAC company bills for sending a technician to your home when your heater or cooling begins acting up.

Why Do HVAC Companies Have a Service Call Fee?

A service call fee includes the cost of traveling to your home. After all, this takes time, consumes fuel, and accumulates wear and tear on the company vehicle. It’s important to know that service call fees don’t often cover parts and labor if you choose to go with a repair or replacement.

How Costly is a Service Call Fee?

Every HVAC company determines how much to charge for a service call. Some contractors offer a standard or flat rate for any service call, while others raise the rate if the home is somewhere outside the standard service radius. The specific cost changes with market and company, but you can expect an average trip charge to be anywhere from $79 to $129.

Who Covers the Service Call Fee?

If you arrange a service call, you will need to produce the trip charge regardless of what step you take after. For instance, you can decide to move forward with the technician’s recommended repair or replacement, depending on which option is more cost effective.

You are welcome to compile several job estimates from local HVAC companies—just keep in mind that you can end up paying a trip charge for all these visits. Even if you take no action after the first service call, you will still owe the contractor a fee for coming to your home and completing diagnostics.

How Can I Steer Clear of Paying a Service Call Fee?

A simple way to decrease trip charges is to purchase an HVAC membership from Service Experts Heating & Air Conditioning. All four of our memberships include a waived service call fee, and so we’ll come to your home and check your HVAC system for free.

More money-saving benefits of an HVAC maintenance membership consist of:

  • No overtime charges
  • 15% savings on repairs
  • 15% savings on indoor air quality products
  • And much more

If your furnace or air conditioner is malfunctioning, or you’re interested in an affordable HVAC maintenance plan, Boehmers/Cronin Emery Home Services by Enercare is happy to help. We charge some of the most affordable service call fees to get your HVAC repair or replacement off to a good start. We are also eager to help our customers save money on emergency repairs, replacements and maintenance with valuable offers on our website. If you’re hoping to enjoy savings and peace of mind while maximizing efficiency and home comfort, give us a call at 519-804-1617 today!